SMS/Text Messaging Policy

EvolvAI Marketing Labs

Effective Date: November 7, 2025
Last Updated: November 7, 2025

1. Introduction

EvolvAI Marketing Labs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered marketing services, visit our website, or interact with our communications.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name and contact information (email address, phone number, mailing address)

Company name and business information

Billing and payment information

Account credentials and login information

Communications and correspondence with us

2.2 Automatically Collected Information

When you access our services, we may automatically collect:

Device information (IP address, browser type, operating system)

Usage data and analytics

Cookies and similar tracking technologies

Log files and technical information

2.3 Marketing and Campaign Data

In providing our AI marketing services, we may collect and process:

Marketing campaign performance data

Customer engagement metrics

Content and creative materials you provide

Third-party platform integration data

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide, maintain, and improve our AI marketing services

Communication: To send service updates, marketing messages, and respond to inquiries

Billing: To process payments and manage accounts

Analytics: To understand usage patterns and optimize our services

Legal Compliance: To comply with applicable laws and regulations

Security: To protect against fraud, unauthorized access, and security threats

4. SMS/Text Messaging (A2P Compliance)

4.1 Consent

By providing your mobile phone number, you expressly consent to receive text messages from EvolvAI Marketing Labs. This includes:

Marketing and promotional messages

Service notifications and updates

Account alerts and confirmations

4.2 Message Frequency

Message frequency varies based on your engagement and the services you've subscribed to. You may receive multiple messages per week.

4.3 Opt-Out Instructions

You can opt out of receiving text messages at any time by:

Replying "STOP" to any text message from us

Contacting us at the information provided in Section 11

Managing your preferences in your account settings

4.4 Help Information

For help or more information, reply "HELP" to any text message or contact us directly.

4.5 Message and Data Rates

Message and data rates may apply. Please check with your mobile carrier for details on your messaging plan.

4.6 Carrier Liability

We are not liable for delayed or undelivered messages. Carriers are not liable for the content of our messages.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We may share information with third-party vendors who perform services on our behalf, including:

Cloud hosting providers

Payment processors

Analytics services

Marketing platforms and AI tools

5.2 Legal Requirements

We may disclose information when required by law or in response to:

Legal processes (subpoenas, court orders)

Government requests

Protection of our rights and property

Emergency situations involving safety

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5.4 With Your Consent

We may share information for other purposes with your explicit consent.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request access to the personal information we hold about you

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your personal information

Opt-Out: Opt out of marketing communications

Data Portability: Request a copy of your data in a structured format

To exercise these rights, contact us using the information in Section 11.

8.1 Florida-Specific Rights

Florida residents may have additional privacy rights under applicable state laws. You may request information about the categories of personal information we have collected and how it has been used.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the updated policy on our website

Sending an email notification to the address on file

Updating the "Last Updated" date at the top of this policy

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Alvaro Rodrigues
Email: [email protected]
Phone: 9735253946
Address: 615 N. Andrews Ave, Fort Lauderdale Florida 33311, USA

For SMS/text messaging inquiries, reply "HELP" to any message or contact us at the above information.

Note: This privacy policy is designed to comply with federal regulations including TCPA (Telephone Consumer Protection Act), CAN-SPAM Act, and A2P 10DLC requirements, as well as Florida state privacy laws. We recommend having this policy reviewed by legal counsel to ensure full compliance with your specific business operations.